FAQ
Frequently asked questions
Common questions
How do I pay?
You pay in cash on arrival, which is the standard way to pay. PayPal is available on request: message us on WhatsApp or email and we will confirm whether it can be used for your booking. No card details are needed to book, and we do not take card payments on this website.
How do I book a tour?
Open a tour, choose an option, pick a date and starting time, enter the number of guests and your contact details, then confirm. Your booking reference is shown on screen.
How is my booking confirmed?
Your booking is confirmed automatically after successful server-side validation of the selected date, availability, booking details and payment requirements, where applicable.
What is the difference between private and shared tours?
A private tour is for your own group, and the price is for the group. A shared tour joins you with other guests, and you pay per person.
Where do the tours start?
Each tour page shows its meeting point or pickup arrangements. Where a tour includes hotel pickup, the pickup area is shown on that page.
What languages are the tours in?
The languages for each tour are listed on its tour page.
Can I cancel?
Each tour page shows the cancellation terms that apply to that tour. Our full Cancellation Policy is published on this website.
Can I change my date or number of guests?
Yes, subject to availability. Changes are recorded by our team. A change in the number of guests may change the price, and the new price applies only once you agree to it.
How do I contact you?
Message us on WhatsApp at +966 59 529 4168 or email [email protected].