Privacy Policy

1. Enquiries and bookings

High Sky Travels & Tourism may collect your information when you check tour availability, select travel dates and number of guests, enter your name, email address and phone number in the booking form, or submit a booking request. We use this information to respond to your enquiries, manage your bookings, communicate with you and provide our travel services.

2. What we collect

When you book or enquire we collect your full name, email address, WhatsApp number, nationality, hotel or pickup details, number of guests and any special requests. When you leave a review we collect your display name, country, rating and text, and keep your email for verification.

3. Why we use it

To take and manage your booking, contact you about it, arrange pickup, and answer your questions. Chat messages with our assistant are used to answer your questions and to pass enquiries to our team.

4. How long we keep it

Review email addresses are removed after 12 months.

5. Payment data

We do not collect or store payment card information.

6. Your rights

You may ask us what information we hold about you and ask us to correct or delete it. Contact us at [email protected].

7. Security

Access to booking and customer records is limited to authorised staff, and every change to a booking or price is recorded.

8. Analytics

This website uses Google Analytics 4 to understand how visitors use the site, for example which pages are viewed and how visitors arrive. It collects anonymised usage data such as pages visited, approximate location and device type. No booking or payment details are sent to Google. You can block analytics with your browser settings or an ad-blocker.